Don't ever, under ANY circumstances, ever, and I mean EVER, put an AOL CD in your computer... lol
I been with them for a good few years, they're good for skanking people, I will say that. I'm paying £17.99 for 8meg, and lad at work is paying them £29.99 for the exact same... I only got it for that price coz I read on the net that other people had been offered it as an upgrade.
They're a pain in the ass to get any sense out of, but then again, so is any call centre in India. If you're lucky you'll get through to one of the centres in Ireland, but it's really hit n miss.
They used to have a freephone number for "support" but then changed to an 0870- number. I got a freephone number a while back off
SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers which I'm sorry to say isn't working any more. Fucked if I'm paying to be told a load of bollocks by some cnut who probably can't even tie his own shoe laces.
When they say "unlimited" it USED to really mean that. But now, sadly, they've jumped on the "fair use" bandwagon. Still, you get around 60gig/month before they start capping you.
I'm sure they're not the worst ISP, but I'm quite confident in saying that they're probably not the best either. lol